This document describes the terms of using the Comfort-Bus platform, which helps travellers find a route and connect with the transport service that operates it.
Comfort-Bus is an online platform providing information and booking support. The platform helps users choose a convenient bus route from those listed on the website, clarify trip details, and arrange a booking with the selected transport service.
The platform provides informational support: schedules, trip conditions, route selection, and contact with the carrier operating the route. The transportation itself is carried out by the respective transport service.
Bookings are made via Telegram (or another messenger listed on the website). A platform manager confirms seat availability with the carrier and arranges the details of the trip.
Payment terms are agreed individually at booking — in a convenient way: bank transfer, PayPal, or another method on request.
The platform makes every effort to keep route information up to date and helps resolve issues that arise during the trip. The transport service is responsible for operating the route.
Platform operator details are provided when a booking is made in Telegram.